Returns & Exchanges

At Sydney Labubu, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 14-day return window for items in their original, unworn condition with all tags attached.

1

Initiate Your Request

Log into your customer account and select the items you wish to return from your order history to receive a return authorization number.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all labels and designer tags remain intact to qualify for a full refund.

3

Ship to Sydney Labubu

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 3 business days.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing